Shipping & Returns
Shipping & delivery
Standard U.S. shipping
Orders of $50 or more receive free standard shipping to eligible U.S. destinations.
Most in-stock U.S. orders arrive within 3–10 business days after ordering, depending on the destination. East Coast delivery usually takes 3–7 days; other locations may take up to 10 days.
Expedited shipping
FedEx Next Day or Overnight service is available upon request at an additional cost, depending on the carrier and package size. Contact customerservice@debbiekatzsouthbeach.com for options.
Puerto Rico & international orders
Standard shipping to Puerto Rico is $25. We also ship worldwide. FedEx International Economy orders usually arrive within 7–10 days.
International customers are responsible for import duties and taxes. Contact your local customs office for current charges before ordering. Customs charges, import duties, and other international fees are not refundable.
Returns & exchanges
Regular-price items
Regular-price items may be returned for a refund or exchanged within 14 days of delivery.
Sale & Final Sale items
Sale and Final Sale items are not eligible for a refund. They may be exchanged for another size or another item within 14 days of delivery, subject to availability.
Item condition
All items returned or exchanged must be unused, unworn, in their original condition, and have all original tags attached.
Jewelry, scarves, and handbags follow the same policy: regular-price items may be returned or exchanged; sale items are exchange only.
How to return an item
Customers are responsible for return shipping. Securely package your item to help prevent damage in transit, and send it to:
Debbie Katz Inc.
2820 NW 7th Ave.
Miami, FL 33127
You remain responsible for the item until it reaches our warehouse. Items that do not meet the conditions above may be refused.
Manufacturing defects
Manufacturing defects are handled separately from ordinary returns. Please contact us within three months of delivery. This protection also applies to Sale and Final Sale items.
Need help?
Contact us or call 305.758.6020. Please allow up to one business day for a response to your inquiry.